Freaking Funny!

Beautiful, beautiful post fisking an idiot who thinks call-centers in India are somehow an insidious plan to corrupt the Indian culture and Western Imperialism and... you know the drill. Absolutely hilarious take-down of a typical lefty racist, oops "multiculturalist", who is happy as long as the innocent, exotic third-worlders lived in their huts and didn't lose their "culture" by becoming, gasp! "rich"!

George is gettin' angry

Now, the Indians do not get paid the same hourly rates or even salaries as the Oz callcentre staff. Or the US callcentre staff. The horror. Hmm. Why would that be? It is probably because the Indian owners of the callcentre businesses are actually in it for profit, and so they do not lose all their profit by paying their staff high rates. They win the business form Oz and US companies because they offer a quality service for a lower price than Oz and US companies. And being India, they have a larger workforce to select from, that is, the labour market in Delhi is competetive, cost of living is lower than in Oz and the US and there probably is not a lot of good union influence of the anti-discrimination, unfair dismissal variety to make Indian employers offer higher rates to their staff.

Well G'uh. It is Delhi, already.

And, the Indians who do callcentre work on those US and Oz contracts that their employers have won through competetive tendering or just through plain appointment, train for that work by adopting accents and phrases as they speak english. And they do it very well. This is cultural suicide, apparently. In Knox's eyes. I mean, everyone knows that Indian culture is so weak, a few years working in a callcentre will make those poor people lose all connection with Delhi and their roots.

(Thanks Madhu, for the link)

Posted by shanti at April 25, 2003 9:02 AM

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